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FamilyQuest — Privacy Policy

Last updated: 1 September 2026

FamilyQuest ("the app") is a family reward app for iPhone, iPad, Apple TV, Android phones, Fire tablets and Fire TV. This policy explains what data the app handles and why. In short: your family's data is used only to run the app, it is never used for advertising or tracking, and it is never sold or shared with data brokers.

What we collect

• Account identity — when you sign in with Apple or Google, we receive an email address and name to identify you. If you use Sign in with Apple's private-relay option, we only ever see the relay address.
• Family content you enter — the names you give family members, their goals, rewards, progress, and any avatar or keepsake photos you add.
• A sign-in identifier — a unique account ID that links you to your family so your devices stay in sync.
• Which platforms your family uses — a short list on your family's own record, such as “iPhone” and “Apple TV”, so we know whether households use a phone, a television, or both. It is a list of platform names and nothing more: no device identifier, no advertising identifier, no device name, no model. It cannot single out a device or a person, and two phones in one household are indistinguishable from one.

How it's used

Solely to operate the app: to sign you in, store your family's data, and sync it live across the devices in your family. That's it.

What we do NOT do

• No advertising, no ad networks, no third-party tracking.
• No analytics SDKs, and no profiling of how you or your children use the app — no screens viewed, no taps, no sessions.
• No device identifiers of any kind. An earlier version of the app briefly recorded one; it was removed the same day, the records were deleted, and the app now erases any copy left on your device the next time you open it.
• We never sell your data or share it with data brokers.
• We do not collect your location, contacts, or browsing history.

Where it's stored

Your family's data is stored in the app's private cloud database, hosted on Google Firebase (Cloud Firestore) and protected by security rules so that only members of your family can read or write your family's data.

Children's data

FamilyQuest is designed to be set up and administered by a parent or guardian. Any information about a child (such as a first name or photo) is entered by the adult who runs the family, is visible only to that family, and is used only to show the child's progress within the app.

Deleting your data

You can remove family members, photos, and content from within the app at any time. You can also delete your whole account from inside the app — on iPhone, Settings (gear icon) → Family Cloud → “Delete account…”; the Apple TV app has the same option under Parent's Settings, and so do the Android phone and Fire TV apps. If your account is the only device left in your family, the family's data is deleted with it.

If you no longer have the app installed, you can ask us instead. Full instructions, and exactly what gets deleted, are on the Delete your account page.

Contact

Questions or data-deletion requests: familyquestapp9@gmail.com